Family Lives

Parenting Courses

Contact Details

Name:
Family Lives
Address:
The Carers Information Service,
24 George Street,
Croydon,CR0 1PB
Telephone:
0808 800 2222
Mobile No.:
Not Available
Email:
Not Available

About Us

Service Description:
Family Lives is one of the largest independent charity providers of emotional support and practical advice for families in the UK. We are committed to bringing adult and children’s services together to form an integrated and holistic approach. In this way, families with multiple problems receive personalised, coordinated, family focused packages of support that crucially result in improved outcomes.

We have a range of universally available free services such as our Family Support 24 hour helpline, online advice and forum support, face to face parenting guidance and group workshops. Family Lives is unique in providing multi-faceted accessible services, information and advice round the clock, meeting the full range of needs within the family through building stronger relationships and consequently a healthier society. Thirty years’ experience of working with families enables us to help families with any problem or challenge that they face and support over 1 million vulnerable and marginalised families annually.
We are experts in engaging hard to reach families and ensure support is available to them through a range of services delivered in three core ways:

• Telephone support - This includes our free 24/7 confidential helpline.
• Online support - Our extensive website that provides information and advice on a huge range of family issues, including interactive forums.
• Face to face support - This includes individual support where family members are able to have one to one time with a Family Support Worker, group support, where parents come together to share experience and learn coping strategies around particular issues.
• Last year our helpline received over 120,000 calls and our websites were visited by more than 2,000,000 unique users.

Family Lives believe that families are the foundation of society. We strive to achieve our vision - that all families have access to professional and appropriate non-judgemental support when they most need it. Our work aims to strengthen family relationships, and in turn promote better outcomes for children and communities.
Special Needs Area of Experience:
Not Available

Opening Times and Costs

Daily Session Times:
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
Availability:
Open All Year
Costs:
Free
Age Groups:
Up to 25 years
Vacancy Notes:
Contact provider for details
Schools Visited:
Not Available
Registered for 2yr Old Funding:
No
Registered for 3/4yr Old Funding:
No
Offers Extended Hours:
No

Ofsted

Ofsted Reference:
Not Available
Last Inspection Report Link:
Not Available
Last Inspection Outcome:
Not Available
Last Inspection Date:
Not Available

Further Information

Answered Questions:
  • Do You Need A Referral To Access Your Service?: Yes